Privacy Policy
What data Nuevo collects, how we use it, and the choices you have.
1. Information we collect
Account information you provide (such as email, handle, and display name), the content you upload, and engagement you generate (reactions, comments, saves, follows).
Usage and technical data: views, plays, play time, device and browser information, an IP address, and a session identifier. We also read attribution parameters (utm_source, utm_medium, utm_campaign) and referrer when present.
2. Guests
You can browse and play without an account. For guests we use a session identifier and basic analytics to run and measure the service — no account is required to play.
3. How we use your information
To operate Nuevo, show your creator stats (“Fame”), recommend apps, measure traffic and performance, keep the platform safe, and comply with the law.
4. Cookies and analytics
We use a session cookie/identifier and attribution parameters to make sharing and analytics work. We do not use third-party advertising trackers.
5. How we share information
We do not sell your personal data. We share it with service providers that help us run Nuevo (for example hosting and screenshot generation) under confidentiality obligations, and where required to comply with the law or protect users.
6. Retention
We keep account data while your account is active. Aggregate analytics and result snapshots may be retained for product metrics. You can ask us to delete your account and associated personal data.
7. Your rights
You can access, correct, or delete your information, and object to certain processing. Contact us at support@nuevosound.com to exercise these rights.
8. Children
Nuevo is not directed to children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us at support@nuevosound.com and we will remove it.
9. Security and changes
We use reasonable safeguards to protect your data, but no method of transmission or storage is completely secure. We may update this policy; the date below reflects the latest version.
10. Contact
For privacy questions or to exercise your data rights, contact us at support@nuevosound.com.