Account & Data Deletion

You can permanently delete your Nuevo account at any time: open your profile, go to Settings, and choose Delete account. Deletion is permanent and can't be undone.

Email support@nuevosound.com from the address associated with your account and ask us to delete it. We will verify your request and process it.

Your account and profile (name, email, handle, bio, and avatar), the apps and app versions you uploaded, and your comments, reactions, saves, and follows — the personal data associated with your account.

Aggregate, de-identified analytics that no longer identify you, and limited records we are required to keep to meet legal obligations or resolve disputes. Retained records are kept only as long as necessary and then deleted — typically within 90 days of your request, unless a longer period is required by law.

You don't have to delete your account to remove your data: you can delete individual apps or comments in the app at any time, and the removal takes effect immediately.

Questions about deleting your account or data? Email support@nuevosound.com.